EP90 – Tips for when your WordPress developer or designer goes AWOL – June 2 2014

On this episode of WPwatercooler we will be discussing tips for when your WordPress developer or designer goes AWOL We’ve all been here before, we’ve hired someone to design or develop a website and mid project the person disappears. Some of us have inherited projects like this or have had to deal with burnt clients and dealt with the aftermath. What should they do and what can they do to minimize the effects of something like this from occurring. This one is going to be near and dear to our hearts, lets share some much needed help on this topic. Show airs June 2 at 11am PDT / 2pm EDT / 7PM UTC

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4 responses to “EP90 – Tips for when your WordPress developer or designer goes AWOL – June 2 2014”

  1. Jim Walker Avatar

    What a great subject!
    Lots of great managed WordPress companies out there with rates in the 3 cups of coffee a month range.

    It’s so easy to transition to a new WordPress “interim” manager nowadays. And those same management companies generally offer good advice or references to quality web designers as well. Win-win for the client whose designer has gone AWOL– and with costs in the “happy meal” range it’s easier to outsource website maintenance nowadays than every before.


  2. Brenda Malone Avatar
    Brenda Malone

    Great conversation. I have had to pickup from where other developers left clients, and it can be a NIGHTMARE getting passwords from the clients EVEN IN CASES where the previous developer has given them the passwords. The client has no idea of the importance of that document and often times lose it. There are so many things that a client should do, but aren’t we as developers being unfair? The client does what they do to run a successful business and we are asking them to also understand the intricacies of ours? I think there needs to be a business or stop-gap company between developers and clients to manage just these types of issues.

    On another, but similar vein . . . what happens if I use a recurring payment plugin or framework on my client’s site and our relationship ends. Do I take my developer license away from the client and possibly break his site? Do I have to ask my client’s permission to obligate him to a yearly payment BEFORE I use that technology on his web site? With more and more tech going the way of subscriptions, what have you guys put in your contracts to cover future payments?

    I, personally, think that I would have a problem having a client pay for a technology because it makes them question your value as a dev if you have to buy off-the-shelf solutions. This whole subscription thing is getting really sloppy. I put a typekit font on a client’s site because I chose to. I have the Creative Cloud, so it’s free for me. But when I hand the site off–what happens? Do I pull the fonts and go?



  3. Jackie Avatar

    The closed captioning is so funny I’m going to start over for the third time! Lol! I’ve had several clients that are uncomfortable getting their own domain and hosting. I send them links to great videos and make them do those 2 things. I have heard too many horror stories of developers that hold clients hostage and, it gives non techie clients expence with the time it takes to set things up. I think many people are unrealistic with how easy coding seems and they don’t value our work until they experience some of the steps. It also makes them feel more trusting in my interest in them being able to run their back end when our contract is delivered. Happy client, happy me.

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